BLACK BOARD INTERNATIONAL
IN THE PRESS
MARKETING TO THE NEXT WAVE
OF NICHE MARKETS
Essence Magazine - Afrocentric Software
Multicultural Software Brings
Different Dynamic to Industry
Essence Magazine - Road maps to the information
superhighway abound
MATH IS A BLACK THING, SO IS SCIENCE, HISTORY AND
GEOGRAPHY
“It’s
important to believe in yourself”
SOFTWARE DOCUMENTS
AFRICAN ACHIEVEMENTS
SILICON VALLEY NORTH MARCH
2000
MARKETING TO THE NEXT WAVE OF NICHE MARKETS
By Chris Talbot
As the saying goes, if you try to be everything to everybody, you’ll
end up being nothing to nobody. This is the philosophy of a number
of entrepreneurial types who are trying to create technology products
for niche markets.
Niche technology can be very profitable, says Joe
Katzman, a senior
consultant with KPMG in Toronto. At the very least, niche marketing
is an excellent place to start. Instead of trying to please an entire
industry, choose one sector. Once that sector has been captured, it
is possible to grow into other sectors.
Even big companies benifit from niche marketing. For instance, Bell
Canada knows the Chinese market, Katzman says. They advertise in Chinese,
as well as have call centre representatives who speak Mandarin and
Cantonese.
“That can be extremely profitable, and it has been one of the
quiet and overloaded forms of marketing by a lot of corporations. Can
you market to not just demographic niches, but ethnic niches, because
they tend to be very loyal?” says Katzman.
Since the early 1990s, Warren Salmon, CEO of Toronto’s Black
Board International, has used technology to address black issues. He
developed a line of educational software predicts focused on black
content, such as black history. The line, called Ashaware, currently
has 12 titles and is sold mostly through the US in the K-12 educational
level.
So far, the trend on the Internet is the big portal sites like Yahoo!
Salmon says he thinks that is going to change. “I think the next
wave is going to be niche market companies focused on specific groups,
whether it be ethnic groups or women,” he says. “I think
there’s a huge potential for niche market type companies.”
Katzman agrees. “Look at the religious market,” Katzman
says. “That’s a very fruitful place.” And one that
is often ignored. It has very unique needs with no shortage of products
dedicated toward it. How many bookstores are without a religion or
new age section?”
Marketing toward just any community could result in failure. The community
has to be cohesive and referenceable, not just distinctive, Katzman
says.
In the Skywriter Communications Inc. Case, it markets CD-ROM computer
games to the female PC-user market under the brand name Women Wise.
The first title, The Legend of Lotus Spring, was released on Valentine’s
Day. A romantic adventure game, Lotus Spring is the first in a line
of entertainment titles geared toward women.
“It’s something that I’ve wanted to do for a really
long time, but the marketplace wasn’t ready for it,” says
Anne-Marie Huurre, founder of Toronto’s Skywriter. “I think
the timing is right now.” Women have been largely ignored by
the software producers, she says, and a result the retail avenues aren’t
available.
Computer software stores carry few titles targeted at women because
software for women doesn’t fit easily into software classifications.
So the problem becomes, she says, where can women buy software products
for women?
Toronto’s iFuture Inc. Seems to have solved that problem. They’ve
taken their product directly to the Web and attracted a worldwide audience.
Partnering with the world’s most widely syndicated astrologer,
Toronto-based Eugenia Last, iFuture is the creator of AstroAdvice.com,
an astrology website. Of its 870,000 users, 70% are female. AstroAdvice.com
is the most recent incarnation of computer-based astrology products
that have been in development since the early 1980s, and iFuture also
maintains an e-commerce store on the site that sells astrology-related
items.
Business is good, says Ted Kotschorek, president and CEO of iFuture.
The site has a lot of loyal users and has branded itself to be one
of the top astrology sites is the world, he says. Astrology is a popular
topic, and it is even more so in the virtual world.
“When you introduce a truly innovative product—this frequently
happens in the technology industry – you usually run into an
issue with a number of folks, and what you have, if it’s truly
innovative, could potentially be the basis for someone’s competitive
advantage,” Katzman says.
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